Steven J Webster


September 29, 2010

The Relevance of User Experience Design in eGovernment

“…the increasing expectation of users to have simpler, easier and more effective user-centered experiences in the enterprise is just as applicable to citizens and constituents in open and electronic Government”

August 18, 2010

Design is on the Enterprise Agenda

There is a new provocation today, and it’s the most enjoyable one yet. Technology is necessary but not sufficient…irrespective of the vendor selection to deliver a richer experience, the delivery of a compelling experience, one that resolves the dynamic tension between the ROI the business seeks, and the tasks and goals their users wish to achieve, is not a technology problem. It is a Design problem.